Shipping Policy
Effective Date: October 20, 2025
Thank you for shopping with Echowig!
We aim to provide fast, reliable, and secure shipping for every order.
Please read our shipping policy carefully to understand how your items are processed and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days.
We will notify you by email if there is a significant delay.
2. Shipping Locations
We currently ship within the United States only.
3. Shipping Methods & Delivery Time
We work with trusted logistics partners to ensure safe delivery of all furniture items.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Free Shipping |
| Express Shipping | 3–5 business days | $25 |
Delivery times are estimates and may vary depending on your location, carrier performance, and weather conditions.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this number to check the real-time status of your shipment on the carrier’s website.
If you do not receive a tracking number within 3 business days, please contact us.
5. Shipping Confirmation & Delivery
A shipping confirmation will be sent to your email once your order is on its way.
Please ensure your shipping address is complete and accurate at checkout.
Echowig is not responsible for packages lost or delayed due to incorrect addresses.
Once your order is marked as “Delivered” by the carrier, we are not liable for lost or stolen packages.
6. Damaged or Missing Items
We take great care in packaging our products.
However, if your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery with photos of the issue.
Our team will review your case and assist you with a replacement or refund if applicable.
7. Shipping Fees
Additional fees may apply for oversized furniture or remote delivery locations. You will be notified before processing.
8. Delivery Delays
Occasionally, unforeseen circumstances (e.g., extreme weather, customs delays, carrier issues) may cause shipping delays.
While these are outside our control, we’ll work closely with our carriers to minimize any inconvenience.
9. Contact Us
If you have any questions about your order or shipping, please contact our customer service team:
We’ll be happy to help you track your shipment or resolve any delivery concerns.
Company: GOLD FUNCTIONAL WELLNESS INC
Address: 20184 PALM ISLAND DRIVEBOCA RATON，FL 33498
Email: echowigs613@gmail.com
Phone: +1 4047031768